Privacy Policy – Bharti Electro Home Services
Effective Date: 13 February 2026
Bharti Electro Home Services (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you use our mobile application and services.
By using our app, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Information We Collect
1.1 Personal Information
We may collect the following personal details:
- Full Name
- Mobile Number
- Service Address
- Referral Code
1.2 Usage & Device Information
We may collect limited technical information such as:
- Device model
- Operating system version
- App usage activity
- Crash logs and performance data
2. How We Use Your Information
We use your information to:
- Provide home appliance repair services
- Process and manage service bookings
- Maintain service history and invoices
- Operate wallet and referral reward systems
- Send notifications and service updates
- Provide customer support via call, WhatsApp, or email
- Improve app performance and user experience
3. Data Sharing
We do not sell, rent, or trade your personal information to third parties.
We may share information only:
- With technicians assigned to your service request
- With trusted service providers necessary to operate the app
- If required by law or legal process
4. Data Security
We use appropriate technical and security measures to protect your data from unauthorized access, misuse, or disclosure.
However, no online platform can guarantee 100% security.
5. Third-Party Services
Our app may use third-party services including:
- Google Firebase
- Google Play Services
- WhatsApp Business API
These services may collect data according to their own privacy policies.
6. Children’s Privacy
Our services are not directed toward children under the age of 13.
We do not knowingly collect personal data from children.
7. Updates to This Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with a revised effective date.
8. Contact Us
If you have any questions regarding this Privacy Policy, you may contact us:
Bharti Electro Home Services
Email: info@bhartielectro.com
Phone: +91 9896232232
Website: https://www.bhartielectro.com